A few days ago, I updated my wife's computer from Vista to Win 7 Home Premium. Everything went fine, except I couldn't log into the internet with the wireless connection. My wife was really ticked. "Now why was this upgrade necessary?" It's supposed to make life simpler. Uh-huh.
After 3 days of discussions with the cable Internet provider, the router manufacturer, my computer savvy daughter and her computer savvy husband, and finally Microsoft, I was able to resolve the problem. It seems the Norton Internet Security software thought I was under a virus attack and refused to let me use the wireless connection.
It took an hour and a half of Microsoft tech time to figure that out, so I don't feel too brain dead about it.
Anyway, I deleted the antivirus software, got the wireless router to work, and reinstalled the antivirus software. Everybody seems happy now. I know I am.
The whole process was very educational and I have a better understanding of the operating system now.
Not that I expect to do it again, anytime soon.
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